Security

Our new system uses SSL (secure socket layers) which has become the industry standard way of encrypting sensitive information and provides for the well know to be displayed in the status bar at the bottom of your browser when it is in use and for the address bar to start with 'https' rather then the usual 'http'.

How Will This Affect Your Shopping Experience?

The essence of your shopping experience will not change in anyway. All of your actual shopping will be carried out as before, the only difference being the way we take your cardit card information.

After you have entered the Checkout process, we will ask you for your name, address and shipping details as normal. Only from when you come to the screen that asks you how you wish to pay for your order can things be different.

If you select 'Send Credit Card Details Seperately' your order will complete without asking for card details and we will either await information or contact you to obtain this information.

If you select 'Credit Card' then this is where the shopping process alters. Previously you would have transfered to our payment screen where the JAVA applet would take your Credit Card information and Encrypt it before transmission with your order to our system. Now though the following will happen, ensuring that all shoppers benefit from the security of the SSL , and that no problems will arise with XP/JAVA:

We are using the services of a company who are certificated by Thawte (the company that issues SSL ceritificates).

1. You will be transferred to 'secure-online-payment' where your credit card information can be collected by us in a secure environment.

2. When you are on the screen that will take your Credit Information you will see the in the status bar and 'https' in the address bar at all times.

3. Once you have submitted your Credit Card details you will be transferred back to our site where your receipt will be displayed to confirm that your order has been completed.