| Making
A Purchase |
Making
a purchase could not be easier. Just browse our Catalogue,
and click on any items that you wish to buy and put
them into the shopping cart. After you have finished
your selection, click on "Checkout" and you will be
asked for a few details that we need to be able to satisfy
the order. We accept credit and debit card payment.We
accept Visa, Mastercard, Solo, Switch and Delta. Please
note that we do NOT accept Electron Cards or Solo Cards
for purchases over £50. We do not charge for any
item until it is ready to ship. All prices include
VAT. |
| Cancellation
Rights |
You have
7 days from receipt of goods to cancel your order without
reason (Consumer Protection (Distance Selling) Regulations
2000) You will be responsible for the cost of return
and safe return of any product purchased after which
a refund of the purchase price will be made in full,
unless the goods have been misused, opened, or are in
a condition that warrants the product non-saleable. |
| Complaints |
In the
event that you need to make a complaint about our service
and/or product/s, just make contact with us in anyway
convenient to you. We will acknowledge your complaint
within 48 hours and you will be appointed a specific
contact who will follow your complaint through to its
conclusion. Our standard guarantees apply to complaints
and our internal policies do not affect your statutory
rights as a consumer. |
| Shipping
And Handling & Delivery Schedule |
To view
our full delivery policies please click
here. |
| Back
Orders |
If your
item is not in stock, we will back order for you. You
will always be emailed with the option to cancel your
order if you would rather not wait. |
| Credit
Card Security |
We know
of no documented cases of credit card fraud using our
shopping system over the Internet. All credit card numbers
are encrypted in the software when the order is placed
using 128 bit encryption. They are only decrypted after
they reach our computer. They are not held in clear
text on any web site. We accept most major cards, but
please note that we do not accept Electron Cards or
Solo Cards for purchases over £50. |
| Guarantee |
We guarantee
your satisfaction. All products are fully guaranteed
against defects on a replacement or refund basis. |
| Reaching
Us |
|
| Privacy
Policy |
|
| Statutory
Rights |
The above
does not affect your statutory rights as a consumer. |
